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Patient-centred care, defined as respecting and responding to the needs and preferences of patients, empowering them to make decisions that best fit their individual needs, has been identified by the Institute of Medicine as an essential element of high-quality care.1 It can be thought of as respectfully involving the patient2 in a way that helps practitioners provide care that is concordant with their patients’ values, needs and preferences while better enabling patients to actively provide input and participate in their healthcare.3 Patients are more satisfied with their care when they feel that healthcare providers are understanding their needs, carefully listening and clearly providing information4; in addition, patient-centred care has been found to be associated with improved patient outcomes.5 In order to provide exemplary patient-centred care, one needs well developed communication skills, especially in the realm of active listening and responding to patient cues. The importance of physicians mastering the art of patient-centred communication skills can be seen as a theme in the educational objectives of medical school curricula as well as in the competencies of the Accreditation Council for Graduate Medical Education. To read the full article, log in using your NHS Athens
Objectives One important component of patient-centred care is provider incorporation of patient contextual factors—life circumstances relevant to their care—in managing the patient's health. The current study uses data sets collected from direct observation of care to examine if how a provider learns contextual information influences whether the provider incorporates the information into a care plan.
The street triage pilot in Bristol has been featured by the BBC this week as part of their In The Mind season.
The street triage team - a partnership initiative between AWP and Avon and Somerset Constabulary - is managed by Rebecca Aston, who was interviewed for the BBC Points West broadcast on Tuesday.
Rebecca and her team are based with the duty officer at Bridewell police station in the city centre. She said, "By intervening early and preventing escalation, the street triage service is making a huge difference for people in mental distress, for the police and for mental health teams in the city.
The aim of the study was to assess whether perceptions of organizational politics (defined as self-serving behaviours at the expense of others) influence the prospective associations between nurses' burnout and its consequences, namely, intention to quit and neglect of work. Login using your SSSFT NHS OpenAthens for full text. SSOTP - request a copy of the article from the library - http://bit.ly/1Xyazai
To investigate the moderating effects of work overload and supervisor support on the emotional exhaustion–depressive state relationship. Login using your SSSFT NHS OpenAthens for full text. SSOTP - request a copy of the article from the library - http://bit.ly/1Xyazai
Reflections: We are six nursing students who recognised that people with learning disabilities, and their carers, can sometimes receive care which does not meet their needs. They also have some of the poorest health in the country. To read the full article, log in using your NHS OpenAthens details
The aim of this study was to explore emotion cultures constructed in supervision and consider how supervision functions as an emotionally safe space promoting critical reflection. Login using your SSSFT NHS OpenAthens for full text. SSOTP - request a copy of the article from the library - http://bit.ly/1Xyazai
The Nursing and Midwifery Council (NMC) is preparing for its busiest period of the year, as 51,000 nurses and midwives get ready to revalidate in September. Read on to find out what you can do to help your staff plan ahead.