To assist organisations take control of these challenges, NHS Improvement and NHS England are launching a three year Demand and Capacity Trainer Programme which will help staff to develop the skills to:

• Quantify the scale of the mismatch between capacity and demand in services;

• Help reduce RTT and waiting list problems;

• Help eliminate inefficiencies and use resources effectively;

• Improve patient experience;

• Help create plans that are deliverable; and

• Share the knowledge with relevant colleagues.