Kraut, R. E. & Resnick, P. (Under contract). Evidence-based social design: Mining the social sciences to build online communities. Cambridge, MA: MIT Press.
J. Sabater, und C. Sierra. AAMAS '02: Proceedings of the first international joint conference on Autonomous agents and multiagent systems, Seite 475--482. New York, NY, USA, ACM Press, (2002)