The Web is not a community: a huge impersonal city is a better metaphor. User-generated content (UGC) can be valuable (if edited), but chat rooms should be avoided because of participation inequality.
Her research focuses on how people negotiate a presentation of self to unknown audiences in mediated contexts.
She studied blogging, social network sites (e.g. Friendster, Tribe.net, Orkut...), tagging, and other forms of social media and has written papers on a variety of different topics, from digital backchannels to social visualization design, sexing of internet interactions to creating artifacts for memory work.
Der Erfolg wissensbasierter Unternehmen hängt daran, Wissen in Produkten und Dienstleistungen zu entwickeln, zu praktizieren und anzuwenden; letztlich also den Umgang mit Wissen in seinen Geschäftsprozessen zu institutionalisieren. Dies geschieht am effektivsten in Wissensgemeinschaften und Communities of Practice. Ziel dieses Papiers ist es, diese beiden Organisationsformen, die für den Umgang mit Wissen im Unternehmen so wichtig sind, vorzustellen und die Bedeutung, die Visionen, Werte und Web-2.0- Technologien in diesen Organisationsformen haben, heraus zu arbeiten.
C. Li. Mcgraw-Hill Professional, (2008)Charlene Li works for Forrester Research, a company well-known for its research on social media. "Web-Strategist" Jeremiah Owyang whose blog is among the top50 ad-blogs world-wide (http://www.web-strategist.com/blog) also works there as an analyst. I heartily recommend his blog if you're interested in social media and its impact on the business world..