%0 Journal Article %1 journals/misq/NelsonNNG00 %A Nelson, Kay M. %A Nadkarni, Sucheta %A Narayanan, V. K. %A Ghods, Mehdi %D 2000 %J MIS Q. %K dblp %N 3 %P 475-507 %T Understanding Software Operations Support Expertise: A Revealed Causal Mapping Approach. %U http://dblp.uni-trier.de/db/journals/misq/misq24.html#NelsonNNG00 %V 24

@article{journals/misq/NelsonNNG00, added-at = {2020-05-15T00:00:00.000+0200}, author = {Nelson, Kay M. and Nadkarni, Sucheta and Narayanan, V. K. and Ghods, Mehdi}, biburl = {https://www.bibsonomy.org/bibtex/22bf64b51710099c3ef01d58559ad035f/dblp}, ee = {http://misq.org/understanding-software-operations-support-expertise-a-revealed-causal-mapping-approach.html}, interhash = {0e996d9df010a8eed1728830026e0185}, intrahash = {2bf64b51710099c3ef01d58559ad035f}, journal = {MIS Q.}, keywords = {dblp}, number = 3, pages = {475-507}, timestamp = {2020-05-16T11:40:06.000+0200}, title = {Understanding Software Operations Support Expertise: A Revealed Causal Mapping Approach.}, url = {http://dblp.uni-trier.de/db/journals/misq/misq24.html#NelsonNNG00}, volume = 24, year = 2000 }