%0 Journal Article %1 naikar03 %A Sanderson, Penelope M. %A Drumm, Dominic %A Pearce, Brett %A Naikar, Neelam %D 2003 %I Extenza %J Human Factors %K work study team analysis cognition 1406 %N 2 %P 202--217 %T Designing Teams for First-of-a-Kind, Complex Systems Using the Initial Phases of Cognitive Work Analysis: Case Study %U http://www.extenza-eps.com/extenza/loadHTML?objectIDValue=27236&type=abstract %V 45 %X We present a technique for team design based on cognitive work analysis (CWA). We first develop a rationale for this technique by discussing the limitations of conventional approaches for team design in light of the special characteristics of first-of-a-kind, complex systems. We then introduce the CWA-based technique for team design and provide a case study of how we used this technique to design a team for a first-of-a-kind, complex military system during the early stages of its development. In addition to illustrating the CWA-based technique by example, the case study allows us to evaluate the technique. This case study demonstrates that the CWA-based technique for team design is both feasible and useful, although empirical validation of the technique is still necessary. Applications of this work include the design of teams for first-of-a-kind, complex systems in military, medical, and industrial domains.

@article{naikar03, abstract = {We present a technique for team design based on cognitive work analysis (CWA). We first develop a rationale for this technique by discussing the limitations of conventional approaches for team design in light of the special characteristics of first-of-a-kind, complex systems. We then introduce the CWA-based technique for team design and provide a case study of how we used this technique to design a team for a first-of-a-kind, complex military system during the early stages of its development. In addition to illustrating the CWA-based technique by example, the case study allows us to evaluate the technique. This case study demonstrates that the CWA-based technique for team design is both feasible and useful, although empirical validation of the technique is still necessary. Applications of this work include the design of teams for first-of-a-kind, complex systems in military, medical, and industrial domains.}, added-at = {2006-03-24T16:34:33.000+0100}, author = {Sanderson, Penelope M. and Drumm, Dominic and Pearce, Brett and Naikar, Neelam}, biburl = {https://www.bibsonomy.org/bibtex/2883aedd3a4238ebb0599ceab2d506bff/neilernst}, citeulike-article-id = {142723}, comment = {- difference between work problems and work demands? tasks and demands? - fig 2 interesting division of work into situations (modes?), problems, and phases - posits 'problems' as higher-level agglomeration of 'tasks' - tricky wording - once you have the problems (mapped from demands) and situations, can examine what teams might best be able to handle that - in a formative way. That is, not *overly* prejudiced about what system will look like (other than physical limits like # of passengers a plane can hold etc.)}, description = {sdasda}, interhash = {14bd22b5290535488c952f1192f3a7f2}, intrahash = {883aedd3a4238ebb0599ceab2d506bff}, journal = {Human Factors}, keywords = {work study team analysis cognition 1406}, number = 2, pages = {202--217}, priority = {0}, publisher = {Extenza}, timestamp = {2006-03-24T16:34:33.000+0100}, title = {Designing Teams for First-of-a-Kind, Complex Systems Using the Initial Phases of Cognitive Work Analysis: Case Study}, url = {http://www.extenza-eps.com/extenza/loadHTML?objectIDValue=27236\&type=abstract}, volume = 45, year = 2003 }