Social Networks for Customer Relationship Management: Marketing, Online Help, Technical Support and Customer Satisfaction for iKnow Enrollment
M. Jovanovik, V. Zdraveski, und M. Gusev. Proceedings of the 9th International Conference for Informatics and Information Technology (CIIT 2012), Seite 299--302. Faculty of Computer Science and Engineering, Skopje, (2012)
%0 Conference Paper
%1 jovanovik2012social
%A Jovanovik, Milos
%A Zdraveski, Vladimir
%A Gusev, Marjan
%B Proceedings of the 9th International Conference for Informatics and Information Technology (CIIT 2012)
%D 2012
%K crm myown socialnetworks
%P 299--302
%T Social Networks for Customer Relationship Management: Marketing, Online Help, Technical Support and Customer Satisfaction for iKnow Enrollment
@inproceedings{jovanovik2012social,
added-at = {2017-01-03T17:39:43.000+0100},
author = {Jovanovik, Milos and Zdraveski, Vladimir and Gusev, Marjan},
biburl = {https://www.bibsonomy.org/bibtex/29d8f15dfbaacd10884ba165102b0a7b9/mjovanovik},
booktitle = {Proceedings of the 9th International Conference for Informatics and Information Technology (CIIT 2012)},
interhash = {f79c4bff8ce32904110b4d69a9bf158d},
intrahash = {9d8f15dfbaacd10884ba165102b0a7b9},
keywords = {crm myown socialnetworks},
organization = {Faculty of Computer Science and Engineering, Skopje},
pages = {299--302},
timestamp = {2017-01-03T18:06:31.000+0100},
title = {Social Networks for Customer Relationship Management: Marketing, Online Help, Technical Support and Customer Satisfaction for iKnow Enrollment},
year = 2012
}
