Social Networks for Customer Relationship Management: Marketing, Online Help, Technical Support and Customer Satisfaction for iKnow Enrollment
M. Jovanovik, V. Zdraveski, и M. Gusev. Proceedings of the 9th International Conference for Informatics and Information Technology (CIIT 2012), стр. 299--302. Faculty of Computer Science and Engineering, Skopje, (2012)
%0 Conference Paper
%1 jovanovik2012social
%A Jovanovik, Milos
%A Zdraveski, Vladimir
%A Gusev, Marjan
%B Proceedings of the 9th International Conference for Informatics and Information Technology (CIIT 2012)
%D 2012
%K crm myown socialnetworks
%P 299--302
%T Social Networks for Customer Relationship Management: Marketing, Online Help, Technical Support and Customer Satisfaction for iKnow Enrollment
@inproceedings{jovanovik2012social,
added-at = {2017-01-03T17:39:43.000+0100},
author = {Jovanovik, Milos and Zdraveski, Vladimir and Gusev, Marjan},
biburl = {https://www.bibsonomy.org/bibtex/29d8f15dfbaacd10884ba165102b0a7b9/mjovanovik},
booktitle = {Proceedings of the 9th International Conference for Informatics and Information Technology (CIIT 2012)},
interhash = {f79c4bff8ce32904110b4d69a9bf158d},
intrahash = {9d8f15dfbaacd10884ba165102b0a7b9},
keywords = {crm myown socialnetworks},
organization = {Faculty of Computer Science and Engineering, Skopje},
pages = {299--302},
timestamp = {2017-01-03T18:06:31.000+0100},
title = {Social Networks for Customer Relationship Management: Marketing, Online Help, Technical Support and Customer Satisfaction for iKnow Enrollment},
year = 2012
}
