Article,
A glass box approach to adaptive hypermedia
User Modeling and User-Adapted Interaction, 6 (2-3): 157--184 (1996)
Abstract
Utilising adaptive interface techniques in the design of systems introduces certain risks. An adaptive interface is not static, but will actively adapt to the perceived needs of the user. Unless carefully designed, these changes may lead to an unpredictable, obscure and uncontrollable interface. Therefore the design of adaptive interfaces must ensure that users can inspect the adaptivity mechanisms, and control their results. One way to do this is to rely on the user's understanding of the...
