%0 Book %1 Laughlin:Quality %A Laughlin, Sara %C Chicago %D 2008 %K QM library toread %T The quality library. a guide to staff-driven improvement, better efficiency, and happier customers %U http://opacplus.bsb-muenchen.de/search?isbn=978-0-8389-0952-2

@book{Laughlin:Quality, added-at = {2008-12-06T09:22:36.000+0100}, address = {Chicago}, author = {Laughlin, Sara}, biburl = {https://www.bibsonomy.org/bibtex/277137c446f17e9138fd00c006b4652df/cirrus}, interhash = {3f4d90fa3f28ea4a52dbb42ca37483a5}, intrahash = {77137c446f17e9138fd00c006b4652df}, keywords = {QM library toread}, timestamp = {2008-12-06T09:22:36.000+0100}, title = {The quality library. a guide to staff-driven improvement, better efficiency, and happier customers}, url = {http://opacplus.bsb-muenchen.de/search?isbn=978-0-8389-0952-2}, year = 2008 }