%0 Book Section %1 Larsson:1999 %A Larsson, Richard C. %A Bowen, David E. %C Fort Worth Tex. %D 1999 %E Bateson, John E. G. %E Hoffman, K. Douglas %I Dryden Press %K Dienstleistung Management, Marketing, Service industries, %P S. 101 – 118 %T Organization and Customer-Managing Design and Coordination of Services %@ 0030225191

@incollection{Larsson:1999, added-at = {2007-06-14T10:55:19.000+0200}, address = {Fort Worth Tex.}, author = {Larsson, Richard C. and Bowen, David E.}, biburl = {https://www.bibsonomy.org/bibtex/2192e688b0200aa1fa120ee6fa5d61b64/alstersepp}, crossref = {Bateson:1999}, editor = {Bateson, John E. G. and Hoffman, K. Douglas}, interhash = {93a59c4eef44877a2312001894d8eb63}, intrahash = {192e688b0200aa1fa120ee6fa5d61b64}, isbn = {0030225191}, keywords = {Dienstleistung Management, Marketing, Service industries,}, pages = {S. 101 – 118}, publisher = {Dryden Press}, timestamp = {2007-06-14T10:55:20.000+0200}, title = {Organization and Customer-Managing Design and Coordination of Services}, year = 1999 }