%0 Book %1 Mirel03 %A Mirel, Barbara %B Morgan Kaufmann Series in Interactive Technologies %C Amsterdam %D 2003 %I Morgan Kaufmann %K 01624 103 book acm elsevier user interface interaction requirements engineering design test zzz.hci %T Interaction Design for Complex Problem Solving %U http://www.sciencedirect.com/science/book/9781558608313 %X Software for complex problem solving can dazzle people with advanced features and alluring visuals, but when actually put to use it often disappoints and even frustrates users. This software rarely follows the user's own work methods, nor does it give people the degree of control and choice that they truly need. This book presents a groundbreaking approach to interaction design for complex problem solving applications. The author uses her vast field experience to present a new way of looking at the whole process, and treats complex problem solving software and web applications as a distinct class with its own set of usefulness demands and design criteria. This approach highlights integrated interactions rather than discrete actions, clearly defines what makes problem solving complex, and explores strategies for analyzing, modeling, and designing for exploratory inquiries.·In depth case studies ranging from IT troubleshooting to marketing analysis to risk assessments in healthcare show exactly where and what goes wrong in real world activities and how to improve them. %@ 978-1-55860-831-3

@book{Mirel03, abstract = {Software for complex problem solving can dazzle people with advanced features and alluring visuals, but when actually put to use it often disappoints and even frustrates users. This software rarely follows the user's own work methods, nor does it give people the degree of control and choice that they truly need. This book presents a groundbreaking approach to interaction design for complex problem solving applications. The author uses her vast field experience to present a new way of looking at the whole process, and treats complex problem solving software and web applications as a distinct class with its own set of usefulness demands and design criteria. This approach highlights integrated interactions rather than discrete actions, clearly defines what makes problem solving complex, and explores strategies for analyzing, modeling, and designing for exploratory inquiries.·In depth case studies ranging from IT troubleshooting to marketing analysis to risk assessments in healthcare show exactly where and what goes wrong in real world activities and how to improve them.}, added-at = {2016-11-02T09:31:49.000+0100}, address = {Amsterdam}, author = {Mirel, Barbara}, biburl = {https://www.bibsonomy.org/bibtex/206d8d9feea8b9a8b0eef7c50bb2f3267/flint63}, file = {ACM Learning Center eBook:2000-04/Mirel03.pdf:PDF;Amazon Search inside:http\://www.amazon.de/gp/reader/1558608311/:URL}, groups = {public}, interhash = {950b4859184922a5159bc43fda158565}, intrahash = {06d8d9feea8b9a8b0eef7c50bb2f3267}, isbn = {978-1-55860-831-3}, keywords = {01624 103 book acm elsevier user interface interaction requirements engineering design test zzz.hci}, publisher = {Morgan Kaufmann}, series = {Morgan Kaufmann Series in Interactive Technologies}, timestamp = {2017-07-13T17:10:21.000+0200}, title = {Interaction Design for Complex Problem Solving}, url = {http://www.sciencedirect.com/science/book/9781558608313}, username = {flint63}, year = 2003 }