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%0 Journal Article
%1 journals/pe/KimDDD13
%A Kim, Che Soong
%A Dudin, Alexander N.
%A Dudin, Sergey A.
%A Dudina, Olga S.
%D 2013
%J Perform. Evaluation
%K dblp
%N 6
%P 440-453
%T Tandem queueing system with impatient customers as a model of call center with Interactive Voice Response.
%U http://dblp.uni-trier.de/db/journals/pe/pe70.html#KimDDD13
%V 70
@article{journals/pe/KimDDD13,
added-at = {2020-02-22T00:00:00.000+0100},
author = {Kim, Che Soong and Dudin, Alexander N. and Dudin, Sergey A. and Dudina, Olga S.},
biburl = {https://www.bibsonomy.org/bibtex/21a9a07642047fde05d76254d602d0f75/dblp},
ee = {https://doi.org/10.1016/j.peva.2013.02.001},
interhash = {a7d1b31064332bbd90f391b41e6aeb89},
intrahash = {1a9a07642047fde05d76254d602d0f75},
journal = {Perform. Evaluation},
keywords = {dblp},
number = 6,
pages = {440-453},
timestamp = {2020-02-25T13:20:31.000+0100},
title = {Tandem queueing system with impatient customers as a model of call center with Interactive Voice Response.},
url = {http://dblp.uni-trier.de/db/journals/pe/pe70.html#KimDDD13},
volume = 70,
year = 2013
}