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Tandem queueing system with impatient customers as a model of call center with Interactive Voice Response.

, , , and . Perform. Evaluation, 70 (6): 440-453 (2013)

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The MAP/M/N retrial queueing system with time-phased batch arrivals.. Probl. Inf. Transm., 45 (3): 270 (2009)Tandem queueing system with infinite and finite intermediate buffers and generalized phase-type service time distribution., , , and . Eur. J. Oper. Res., 235 (1): 170-179 (2014)Analysis of a semi-open queueing network with Markovian arrival process., , , and . Perform. Evaluation, (2018)Hysteresis control by the number of active servers in queueing system MMAP/PH/N with priority service., , , and . Perform. Evaluation, (2016)Optimization of the service strategy in a queueing system with energy harvesting and customers' impatience., , and . Int. J. Appl. Math. Comput. Sci., 26 (2): 367-378 (2016)Mathematical Model of Operation of a Cell of a Mobile Communication Network With Adaptive Modulation Schemes and Handover of Mobile Users., , , and . IEEE Access, (2021)Analysis of a retrial queue with group service of impatient customers., , , and . J. Ambient Intell. Humaniz. Comput., 11 (6): 2591-2599 (2020)A queueing system with batch arrival of customers in sessions., , , and . Comput. Ind. Eng., 62 (4): 890-897 (2012)Priority retrial queueing model operating in random environment with varying number and reservation of servers., , , and . Appl. Math. Comput., (2015)Queueing system with a phase process of query arrival in session., and . Automatic Control and Computer Sciences, 43 (3): 113-122 (2009)