Zusammenfassung
Expert finding goes beyond identifying and locating experts. We see
expert finding embedded into informal learning activities where personal
and social context plays a decisive role (e.g. looking for colleagues
to ask for help). That means on social context level, we need social
relationship models describing not only objective but also subjective
opinions about relationships’ quality. On personal context level,
we need shared competence models describing experts and the purpose
of interacting with them. With this approach we make expert finding
competency- and socially-aware.
Nutzer