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Conversational Agents in Organisations: Strategic Applications and Implementation Considerations., , , , and . J. Glob. Inf. Manag., 29 (6): 1-25 (2021)Controlling Bad Behavior in Online Communities: An Examination of Moderation Work., , and . ICIS, Association for Information Systems, (2016)The Tangled Web: Studying Online Fake News., , , , and . ICIS, Association for Information Systems, (2019)Understanding the Internet Pitchfork Mob: Internal Revolutionary Activity in Self-Regulated Online Communities., , and . ACIS, page 64. (2016)IT Industry Analysts: A Review and Two Research Agendas., and . Commun. Assoc. Inf. Syst., (2013)How Many Penguins Can Hide Under an Umbrella? An Examination of How Lay Conceptions Conceal the Contexts of Free/Open Source Software., and . ICIS, Association for Information Systems, (2015)Frugal innovation and digital effectuation for development: the case of Lucia., , , , and . Inf. Technol. Dev., 28 (1): 81-110 (2022)Critical Mass in Inter-Organizational Platforms., , , and . AMCIS, Association for Information Systems, (2020)Interdisciplinary Agile Teaching., , , and . FIE, page 1-8. IEEE, (2019)Defining Knowledge Management System Risk., , and . PACIS, page 21. Queensland University of Technology, (2011)