Author of the publication

Employee-Centric Service Innovation: A Viable Proxy for Customer-Intimacy for Product-Focused Enterprises.

, , , , and . IESS, volume 331 of Lecture Notes in Business Information Processing, page 88-100. Springer, (2018)

Please choose a person to relate this publication to

To differ between persons with the same name, the academic degree and the title of an important publication will be displayed. You can also use the button next to the name to display some publications already assigned to the person.

 

Other publications of authors with the same name

To Rate or to Fund? - The Effect of Idea Evaluation Platform Design on Decision Quality and User Engagement., , and . ICIS, Association for Information Systems, (2018)Value Propositions in the Internet of Things: A Taxonomy of B2B Smart Services., , , and . CBI, page 1-10. IEEE, (2023)Industrial Corporation's Transformation into a Digital Platform Provider: A Case Study on Enablers., , and . CBI (1), page 131-140. IEEE, (2021)Nudged to Unload: Applying Choice Architecture to Prevent Cognitive Overload of Participants in Open Idea Evaluation., and . ECIS, (2019)Digital Service Innovation for Sustainable Development: A Systematic Literature Review., , , and . Wirtschaftsinformatik, page 75. AISeL, (2023)"May I Help You?": Exploring the Effect of Individuals' Self-Efficacy on the Use of Conversational Agents., , and . ICIS, Association for Information Systems, (2022)Adaptive Conversational Agents: Exploring the Effect of Individualized Design on User Experience., , , , , , and . ECIS, (2023)Understanding User's Trust formation on Multi-Sided E-Commerce Platforms., , and . ECIS, (2023)On the Influence of Explainable AI on Automation Bias., , , and . ECIS, (2022)Co-Creating Value in B2B Platform Ecosystems - Towards a Deeper Understanding of the Emergence and Nature of Actor Engagement., , and . Wirtschaftsinformatik, AISeL, (2021)