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CRM-Prozess-Outsourcing in der Telekommunikationsindustrie.

, , and . HMD Prax. Wirtsch., (2008)subsequently labeled as volume 45 number 1 by Springer.

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Business-IT Alignment In Municipalities: The Swiss Case., , , , , and . AMCIS, Association for Information Systems, (2016)Comparative Analysis of the Implementation of Business Process Management in Public Administration in Germany and Switzerland., , and . PoEM (Short Papers), volume 933 of CEUR Workshop Proceedings, CEUR-WS.org, (2012)Business-IT-Alignment in Gemeinden - Qualitative Forschung anhand dreier größerer Berner Gemeinden., , , and . GI-Jahrestagung, volume P-246 of LNI, page 797-811. GI, (2015)StratIT - Ein Rahmenwerk zu den Inhalten von IT-Strategien. Grundlegung und methodische Fundierung., , , , , , , , , and 2 other author(s). GI-Jahrestagung, volume P-232 of LNI, page 1527-1538. GI, (2014)Intermediation in the Healthcare System: The Example of Switzerland., and . ECEH, volume P-91 of LNI, page 83-94. GI, (2006)Entwicklung eines thematisch-strukturellen Elementenrasters für E-Government-Strategien - Fallstudie Schweizer Kantone., , and . FTVI/FTRI, volume P-261 of LNI, page 75-88. GI, (2016)Ordnungsrahmen zum Einsatz des Geschäftsprozessmanagements und des Dokumentenmanagements in der Öffentlichen Verwaltung.. FTVI/FTRI, volume P-229 of LNI, page 81-95. GI, (2014)Development of a thematic and structural elements grid for e-government strategies: Case study of Swiss cantons., , and . AICCSA, page 1-7. IEEE Computer Society, (2016)Buchbesprechungen., , , , , , , and . Wirtschaftsinf., 47 (3): 231-235 (2005)Balancing of Benefits and Disadvantages using IT-Integration to Support the Health Care value-added Chain., and . ECEH, volume P-118 of LNI, page 101-113. GI, (2007)