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Business Operation Intelligence., , and . DNIS, volume 2544 of Lecture Notes in Computer Science, page 213-224. Springer, (2002)Challenges in Business Process Analysis and Optimization., , , and . TES, volume 3811 of Lecture Notes in Computer Science, page 1-10. Springer, (2005)Service-oriented computing.. SIGWEB Newsl., 2007 (Winter): 1 (2007)Chatbots as conversational healthcare services., , and . CoRR, (2020)Beyond Health Tracking: A Personal Health and Lifestyle Platform., , , , and . IEEE Internet Comput., 15 (4): 14-22 (2011)Online Idea Management for Civic Engagement: A Study on the Benefits of Integration with Social Networking., , , and . ACM Trans. Soc. Comput., 2 (1): 1:1-1:29 (2019)Semantic Analysis of Business Process Executions., and . EDBT, volume 2287 of Lecture Notes in Computer Science, page 287-296. Springer, (2002)Semantic Workflow Interoperability., , , and . EDBT, volume 1057 of Lecture Notes in Computer Science, page 443-462. Springer, (1996)Information Technology for Active Ageing: A Review of Theory and Practice., , , , , , , and . Found. Trends Hum. Comput. Interact., 7 (4): 351-448 (2014)eFlow: an Open, Flexible and Configurable Approach to Service Composition.. ISDO, volume 30 of CEUR Workshop Proceedings, CEUR-WS.org, (2000)