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Intelligent Automation: Welcome to the World of Hyperautomation - Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More Human, , and . WorldScientific, (2021)Opinion Paper: "So what if ChatGPT wrote it?" Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy., , , , , , , , , and 63 other author(s). Int. J. Inf. Manag., (August 2023)The privacy dyad: Antecedents of promotion- and prevention-focused online privacy behaviors and the mediating role of trust and privacy concern., , and . Internet Res., 26 (4): 919-941 (2016)Fluidity and the customer experience in digital platform ecosystems., , , , and . Int. J. Inf. Manag., (April 2023)Immersive time (ImT): Conceptualizing time spent in the metaverse., , , and . Int. J. Inf. Manag., (October 2023)Services marketing, and . Pearson/Prentice Hall, Upper Saddle River, NJ u.a., 5. ed., internat. ed edition, (2004)Services marketing, and . Pearson/Prentice Hall, Upper Saddle River, NJ, 6. ed edition, (2007)Optimizing referral reward programs under impression management considerations., , and . Eur. J. Oper. Res., 215 (3): 730-739 (2011)