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Investigating usability pitfalls in Brazilian and Foreign governmental chatbots.

, , and . J. Interact. Syst., 14 (1): 331-340 (July 2023)

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Do ML Experts Discuss Explainability for AI Systems?, and . ExSS-ATEC@IUI, volume 2582 of CEUR Workshop Proceedings, CEUR-WS.org, (2020)Assessing the Quality of Local E-Government Service Through Citizen-Sourcing Applications., , , , and . CSCWD, page 1178-1183. IEEE, (2021)Omotenashi: A study about the cultural adaptation of an intelligent agent on Blip., , and . IHC, page 41:1-41:7. ACM, (2021)Conversational agents: a survey on culturally informed design practices., and . J. Interact. Syst., 14 (1): 33-46 (March 2023)Investigating usability pitfalls in Brazilian and Foreign governmental chatbots., , and . J. Interact. Syst., 14 (1): 331-340 (July 2023)Investigating politeness strategies in chatbots through the lens of Conversation Analysis., , and . IHC, page 57:1-57:12. ACM, (2023)Co-designing Strategies to Provide Telecare Through an Intelligent Assistant for Caregivers of Elderly Individuals., , , and . HCI (28), volume 12208 of Lecture Notes in Computer Science, page 149-166. Springer, (2020)What Are People Doing About XAI User Experience? A Survey on AI Explainability Research and Practice., and . HCI (21), volume 12201 of Lecture Notes in Computer Science, page 56-73. Springer, (2020)Designer-User Communication for XAI: An epistemological approach to discuss XAI design., and . CoRR, (2021)Do ML Experts Discuss Explainability for AI Systems? A discussion case in the industry for a domain-specific solution., and . CoRR, (2020)