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Social Media Analytics in Customer Service: A Literature Overview - An Overview of Literature and Metrics Regarding Social Media Analysis in Customer Service.

, , and . WEBIST, page 335-344. SciTePress, (2015)

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Assistenzsysteme zur Lernunterstützung in der Industrie 4.0., and . DeLFI WOrkshops, volume 1443 of CEUR Workshop Proceedings, page 36-46. CEUR-WS.org, (2015)Design of learning and team-building processes in remote onboarding., , , , and . FIE, page 1-8. IEEE, (2022)Smart Service Engineering: Promising Approaches for a Digitalized Economy., , , and . APMS (1), volume 566 of IFIP Advances in Information and Communication Technology, page 674-681. Springer, (2019)Social Media Analytics in Customer Service: A Literature Overview - An Overview of Literature and Metrics Regarding Social Media Analysis in Customer Service., , and . WEBIST, page 335-344. SciTePress, (2015)Work-based-Learning in the Digital Age., and . KMIS, page 268-273. SciTePress, (2015)Service Engineering Models: History and Present-Day Requirements., , , and . APMS (2), volume 567 of IFIP Advances in Information and Communication Technology, page 547-554. Springer, (2019)A Model for Learning-Enhancing Work Design in a Digitized World.. ICALT, page 349-353. IEEE Computer Society, (2016)Der Einsatz digitaler Lern- und Assistenzsysteme im industriellen Wandel - Softwarelösungen erfolgreich implementieren., and . DeLFI Workshops, volume 1669 of CEUR Workshop Proceedings, page 223-229. CEUR-WS.org, (2016)