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If It's Client/Server, It Must Be Time To CYA (Control Your Assets).. Int. CMG Conference, page 685-691. Computer Measurement Group, (1996)Attention Client/Server Users - HELP IS ON THE WAY!, and . Int. CMG Conference, page 8-15. Computer Measurement Group, (1994)More Help Is On The Way (Optimizing The Performance Of The Client/Server Help Desk).. Int. CMG Conference, page 1012-1017. Computer Measurement Group, (1995)Are You Being Served? (Service Level Agreements for I/S Organizationss).. Int. CMG Conference, page 796-803. Computer Measurement Group, (1997)Client/Server Systems Management., and . Int. CMG Conference, Computer Measurement Group, (1993)