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Motivations and uses: evaluating virtual reference service from the users' perspective, и . Library and Information Science Research, 28 (3): 350--373 (2006)Interdisciplinary Curriculum Development for Digital Library Education., , , , и . ICADL, том 4312 из Lecture Notes in Computer Science, стр. 61-70. Springer, (2006)Question types in digital reference: An evaluation of question taxonomies.. ASIST, том 39 из Proc. Assoc. Inf. Sci. Technol., стр. 542. Wiley, (2002)E-valuating E-reference: Transforming digital reference through research and evaluation., , , , и . ASIST, том 45 из Proc. Assoc. Inf. Sci. Technol., стр. 1-11. Wiley, (2008)Evaluation of a statewide collaborative chat-based reference service: Approaches and directions., и . ASIST, том 41 из Proc. Assoc. Inf. Sci. Technol., стр. 102-109. Wiley, (2004)Motivations and uses: An evaluation of users' use of a chat reference service., и . ASIST, том 42 из Proc. Assoc. Inf. Sci. Technol., Wiley, (2005)Using a Wiki as a platform for formative evaluation., , , , и . ASIST, том 46 из Proc. Assoc. Inf. Sci. Technol., стр. 1-10. Wiley, (2009)Google Scholar and 100% Availability of Information.. Information Technology and Libraries, 1 (25): 52--56 (2006)Integrating Digital Reference Service into the Digital Library Environment. The Digital Reference Research Agenda, Association of College and Research Libraries, Chicago, (2003)A conceptual framework and open research questions for chat-based reference service.. J. Assoc. Inf. Sci. Technol., 56 (12): 1288-1302 (2005)