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Detecting Customer Complaint Escalation with Recurrent Neural Networks and Manually-Engineered Features.

, , , , , , , , , , and . NAACL-HLT (2), page 56-63. Association for Computational Linguistics, (2019)

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Detecting Customer Complaint Escalation with Recurrent Neural Networks and Manually-Engineered Features., , , , , , , , , and 1 other author(s). NAACL-HLT (2), page 56-63. Association for Computational Linguistics, (2019)