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Chance-constrained scheduling with recourse for multi-skill call centers with arrival-rate and absenteeism uncertainty.

, , , and . WSC, page 3156-3157. IEEE/ACM, (2015)

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Min-Coverage Competitive Facility Location Under Random Utilities., and . KSE, page 1-6. IEEE, (2023)Submodularity and local search approaches for maximum capture problems under generalized extreme value models., , and . Eur. J. Oper. Res., 300 (3): 953-965 (2022)On a multistage discrete stochastic optimization problem with stochastic constraints and nested sampling., , , and . Math. Program., 190 (1): 1-37 (2021)Joint location and cost planning in maximum capture facility location under random utilities., , , and . Comput. Oper. Res., (November 2023)Robust maximum capture facility location under random utility maximization models., , and . Eur. J. Oper. Res., 310 (3): 1128-1150 (November 2023)A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty., , , and . Eur. J. Oper. Res., 293 (3): 966-979 (2021)Approximation Methods for a Nonlinear Competitive Facility Cost Optimization Problem., and . KSE, page 1-6. IEEE, (2022)Distributionally Robust Fractional 0-1 Programming., and . KSE, page 1-5. IEEE, (2022)Joint chance-constrained staffing optimization in multi-skill call centers., , and . J. Comb. Optim., 44 (1): 354-378 (2022)Joint Location and Cost Optimization with Market Expansion and Customer-centric Objective., and . SoICT, page 663-670. ACM, (2023)