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eGovernance and Online Service Delivery in Estonia.. DG.O, page 300-309. ACM, (2017)Research Gaps on Public Service Delivery., , , and . ICEGOV, page 465-474. ACM, (2017)Administrative Burden Reduction Over Time: Literature Review, Trends and Gap Analysis., , , and . ICEGOV, page 140-148. ACM, (2017)A Decade of International Conference on Theory and Practice of Electronic Governance., , and . ICEGOV, page 230-235. ACM, (2018)The Exercise of Mandate - How Mandatory Service Implementation Promoted the Use of E-Government Services in Denmark., , and . HICSS, page 1-10. ScholarSpace, (2022)Measuring the Digital Economy and Society: A Study on the Application of the Digital Economy and Society Index in the Western Balkans., and . ICEGOV, page 190-197. ACM, (2021)Local context, global benchmarks: : Recommendations for an adapted approach using the UN E-Government Development Index as an example., and . DG.O, page 253-260. ACM, (2020)Digital inclusion and gender-associated indicators: A critical review of post-2010 literature., and . ICEGOV, page 123-128. ACM, (2021)Monitoring and Measurement of Digital Inclusion: A Critical Analysis of Key Global Frameworks.. HICSS, page 1-10. ScholarSpace, (2022)Metaverse vs. metacurse: The role of governments and public sector use cases (short paper)., , and . EGOV-CeDEM-ePart-*, volume 3449 of CEUR Workshop Proceedings, CEUR-WS.org, (2023)