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Uncertainty in information seeking and retrieval: A study in an academic environment., , and . Inf. Process. Manag., 47 (2): 157-175 (2011)The role of visual rhetoric in the design and production of electronic books: the visual book., and . Electron. Libr., 18 (3): 190-201 (2000)A framework for assessing web site localisation., and . Electron. Libr., 25 (6): 664-678 (2007)A model of uncertainty and its relation to information seeking and retrieval (IS&R)., , and . J. Documentation, 70 (4): 575-604 (2014)From the Visual Book to the WEB Book: The Importance of Good Design., , and . ECDL, volume 1923 of Lecture Notes in Computer Science, page 305-314. Springer, (2000)Relationship among activities and problems causing uncertainty in information seeking and retrieval., and . J. Documentation, 65 (3): 470-499 (2009)Using a Task-Based Approach in Evaluating the Usability of BoBIs in an E-book Environment., and . ECIR, volume 4956 of Lecture Notes in Computer Science, page 246-257. Springer, (2008)A framework for business continuity management., and . Int. J. Inf. Manag., 26 (2): 128-141 (2006)The information audit: Methodology selection., and . Int. J. Inf. Manag., 28 (1): 3-11 (2008)Do RFIDs (radio frequency identifier devices) provide new ethical dilemmas for librarians and information professionals?, , , and . Int. J. Inf. Manag., 31 (6): 546-555 (2011)