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ATG education research: the authoring tools thread.. ACM SIGCHI Bull., 30 (2): 124-133 (1998)Introduction to Smart Service Systems: Analytic, Cognition and Innovation Minitrack., , and . HICSS, page 1. ScholarSpace / AIS Electronic Library (AISeL), (2017)The Service System Is the Basic Abstraction of Service Science., , , and . HICSS, page 104. IEEE Computer Society, (2008)Empowering Makers in the Cognitive Era.. ICER, page 1. ACM, (2015)Introduction to the Minitrack on Analytics and AI for Industry - Specific Applications., , and . HICSS, page 1. ScholarSpace, (2019)Service innovation roadmaps and responsible entities learning.. IESS, page 1001. edp sciences, (2021)A research manifesto for services science., and . Commun. ACM, 49 (7): 35-40 (2006)The Human-Side of Service Engineering: Advancing Technology's Impact on Service Innovation., , , , and . AHFE (8), volume 266 of Lecture Notes in Networks and Systems, page 3-17. Springer, (2021)Introduction to the Minitrack on Business Intelligence, Analytics and Cognitive: Case Studies and Applications (COGS)., and . HICSS, page 1. ScholarSpace / AIS Electronic Library (AISeL), (2018)Introduction to the Minitrack on Smart Service Systems: Analytic, Cognition and Innovation., , and . HICSS, page 1. ScholarSpace / AIS Electronic Library (AISeL), (2018)