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Contextual Design. The Human-Computer Interaction Handbook, chapter 49, Lawrence Erlbaum Associates, (2003)Calling Down the Lightning., and . IEEE Software, 11 (5): 106-107 (1994)Inventing the future.. Commun. ACM, 44 (3): 108-110 (2001)Contextual Design. Defining Customer-Centered Systems, and . Morgan Kaufmann, San Francisco, (2007)Contextual design., and . Interactions, 6 (1): 32-42 (1999)Contextual Design: Experience in Real Life.. MuC, volume 55 of Berichte des German Chapter of the ACM, page 19-22. Teubner, (2001)Contextual design: using customer work models to drive systems design., and . CHI Extended Abstracts, page 139-140. ACM, (1999)Rapid user centered design techniques: challenges and solutions., , and . CHI Extended Abstracts, page 2037-2038. ACM, (2005)Getting started on a contextual project., and . CHI Conference Summary, page 137-138. ACM, (1998)Can you intentionally design a product that is Cool? (keynote).. RE, page 2-3. IEEE Computer Society, (2015)