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Interact: A Staged Approach to Customer Service Automation.

, and . AI, volume 1822 of Lecture Notes in Computer Science, page 164-175. Springer, (2000)

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Constraint-directed techniques for scheduling alternative activities., and . Artif. Intell., 121 (1-2): 211-250 (2000)The development of aladin, an expert system for aluminum alloy design., , , and . Robotics, 2 (4): 329-337 (1986)Introduction to the Special Section.. IEEE Trans. Pattern Anal. Mach. Intell., 7 (5): 501 (1985)An organisation ontology for enterprise modeling: Preliminary concepts for linking structure and behaviour, , and . Computers in Industry, 29 (1-2): 123--134 (July 1998)Constructing expert profiles over time for skills management and expert finding., and . I-KNOW, page 5. ACM, (2011)The Architecture of an Agent Building Shell., and . ATAL, volume 1037 of Lecture Notes in Computer Science, page 235-250. Springer, (1995)The TOVE Project Towards a Common-Sense Model of the Enterprise.. IEA/AIE, volume 604 of Lecture Notes in Computer Science, page 25-34. Springer, (1992)Reasoning With Incomplete Knowledge in a Resource-Limited Environment: Integrating Reasoning and Knowledge Acquisition.. IJCAI, page 313-318. William Kaufmann, (1981)The Role of Databases in Knowledge-Based Systems., and . On Knowledge Base Management Systems (Islamorada), page 407-430. Springer, (1985)The role of ontologies in publishing and analyzing city indicators.. Comput. Environ. Urban Syst., (2015)