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How do the elderly talk to a natural language call routing system?, and . INTERSPEECH, page 530-533. ISCA, (2008)How Can a Service Provider Utilize Process Mining on Customer Journeys to Gain Actionable Insights for Service Delivery Improvements?, , , and . BPM Industry Forum, volume 3112 of CEUR Workshop Proceedings, page 15-26. CEUR-WS.org, (2021)Improved automatic recognition of Norwegian natural numbers by incorporating phonetic knowledge., and . ICASSP, page 1763-1766. IEEE Computer Society, (1997)Speech Centric Multimodal Interfaces for Mobile Communications Systems, , and . Telektronikk, (2003)Design Feedback From Users Through an Online Social Platform: Benefits and Limitations., , , and . Interact. Comput., 28 (4): 421-436 (2016)A character-based analysis of impacts of dialects on end-to-end Norwegian ASR., , , and . NoDaLiDa, page 467-476. University of Tartu Library, (2023)A speech centric mobile multimodal service useful for dyslectics and aphasics., and . INTERSPEECH, page 461-464. ISCA, (2005)Dialect maps and dialect research; useful tools for automatic speech recognition?, and . ICSLP, ISCA, (1998)Understanding the User Experience of Customer Service Chatbots: What Can We Learn from Customer Satisfaction Surveys?, , , , and . CONVERSATIONS, volume 12604 of Lecture Notes in Computer Science, page 205-218. Springer, (2020)KUNSTI - Knowledge Generation for Norwegian Language Technology., , , , , and . LREC, page 757-760. European Language Resources Association (ELRA), (2006)