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Benutzerunterstützung bei der natürlich sprachlichen Abfrage von Wissensbasen.. Software-Ergonomie, volume 29 of Berichte des German Chapter of the ACM, page 136-145. Teubner, (1987)Organisationsmodellierung zur Unterstützung kooperativer Vorgangsbearbeitung.. Wirtschaftsinf., 34 (1): 26-37 (1992)Dokumentation als Information über die Benutzung von Computersystemen.. Angew. Inform., 24 (11): 536-540 (1982)Benutzerdokumentation für Softwareprodukte.. Angewandte Informatik BI-Wissenschaftsverlag, (1987)Organization Models for Cooperative Office Applications.. DEXA, volume 856 of Lecture Notes in Computer Science, page 114-124. Springer, (1994)Dokumentation als Aspekt der Software-Ergonomie.. Software-Ergonomie, volume 14 of Berichte des German Chapter of the ACM, page 147-158. Teubner, (1983)An Organization & Resources Model for Adapting Office Systems to Organizational Structures.. DEXA, page 346-350. Springer, (1990)Mental models and the design of user manuals.. Informatics and Psychology Workshop, page 321-334. North-Holland, (1987)