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MIDA: a knowledge-based system supporting diagnostic operators in ISDN customer trouble management., , and . NOMS, page 600-603. IEEE, (1996)Innovative TV: From an Old Standard to a New Concept of Interactive TV - An Italian Job., , , , , , and . HCI (3), volume 4552 of Lecture Notes in Computer Science, page 971-980. Springer, (2007)Playing in the wild: enhancing user engagement in field evaluation methods., , , and . MindTrek, page 227-228. ACM, (2012)iDYNamicTV: a social adaptive television experience., , , , , , and . Hypertext, page 375-376. ACM, (2009)Anticipating User Intentions in Customer Care Dialogue Systems., , , , , , , , and . IEEE Trans. Hum. Mach. Syst., 52 (5): 973-983 (2022)Collaborating with a Text-Based Chatbot: An Exploration of Real-World Collaboration Strategies Enacted during Human-Chatbot Interactions., , , , and . CHI, page 115:1-115:17. ACM, (2023)Eliciting Affordances for Smart Objects in IoT Era., and . IoT360 (1), volume 150 of Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, page 77-81. Springer, (2014)Natural Language Generation in Dialogue Systems for Customer Care., , , , , , and . CLiC-it, volume 2769 of CEUR Workshop Proceedings, CEUR-WS.org, (2020)E-Inclusion as the Next Challenge for Sustainable Consumption., , , , and . HCI (6), volume 8009 of Lecture Notes in Computer Science, page 224-232. Springer, (2013)Designing for smart cities: connecting and binding citizens to urban spaces through a new wearable interactive system., , and . UbiComp (Adjunct Publication), page 757-760. ACM, (2013)