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Partizipative Prozessgestaltung von AAL-Dienstleistungen:Erfahrungen aus dem Projekt service4home

, , , и . Technologiegestützte Dienstleistungsinnovation in der Gesundheitswirtschaft, Gabler, (2012)

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Socio-technical Process Design – the case of coordinated service delivery for elderly people, , и . Proceedings of the XII Conference of the Italian Chapter of AIS, "Reshaping Organizations through Digital and Social Innovation", Springer, (2015)The Long Tail of Tags in Academia. Workshop Academia 2.0 and beyond at COOP 2008, (2008)Empowering Change in Public Employment Services: The EmployID Approach, , , , , , , , , и 17 other автор(ы). EmployID, (2016)Modellgestützte Planung für Dienstleistungsprozesse: Von "wicked problems" zu semi-strukturierten Prozessen, , и . Arbeits- und Dienstleistungsforschung als Innovationstreiber, стр. 60--69. Fraunhofer Verlag, (2009)Innovationsarbeit im Web 2.0. Sind Sie bereit?, , и . Journal Arbeit, (Sommer 2009)Theoretical Foundations of the Socio-Technical Walkthrough, , и . Implementing International Services. A tailorable method for market assessment, modularization and process transfer, Gabler, Wiesbaden, (2010)Strategien des Wissensmanagement, и . (2007)Process models: Neutral ground for collaboration, but power matters, и . Proceedings of the 1st International Workshop on Collaborative Usage and Development of Models and Visualizations, (2011)Organizing International Service Management: The Case of M-BETA., , , , , и . Implementing International Services, Gabler, (2012)Process Modeling with SeeMe: A Modeling Method for Service Processes., , , и . Implementing International Services, Gabler, (2012)