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Conversational UX Design., , , and . CHI Extended Abstracts, page 492-497. ACM, (2017)Co-designing AI Futures: Integrating AI Ethics, Social Computing, and Design., , , , and . Conference on Designing Interactive Systems (Companion Volume), page 381-384. ACM, (2019)Using Energy Storage to Modify the Shape of Internally Generated Demand to Fit a Prescribed Shape for Externally Presented Demand., , , , , , , and . SCC, page 269-272. IEEE, (2018)Conversational UX Design: A Practitioner's Guide to the Natural Conversation Framework, and . ACM Books ACM, (2019)PD manifesto for AI futures., , , , and . PDC (2), page 48:1-48:4. ACM, (2018)Making Personalized Recommendation through Conversation: Architecture Design and Recommendation Methods., , , , and . AAAI Workshops, volume WS-18 of AAAI Technical Report, page 727-730. AAAI Press, (2018)Applying User-Centered Design to Business Modeling: CBM.next as a Case Study., , , , , and . CBI (2), page 164-169. IEEE Computer Society, (2018)978-1-5386-7016-3.Wayfinding.. CHI Extended Abstracts, page 1378-1381. ACM, (2017)Data-driven Analytics for Business Architectures: Proposed Use of Graph Theory., , , , and . CoRR, (2018)Conversational UX Design: An Introduction., and . Studies in Conversational UX Design, Springer, (2018)