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An Architecture for Community Support Platforms – Modularization and Integration. Proc. 6th Intl. Conf. on Work With Display Units – World Wide Work (WWDU2002), page 533-535. Berchtesgaden, (Mai 2002)Social-Networking-Dienste, and . page 221-233. Oldenbourg, München, (2008)The Power of Personalization: Customer Collaboration and Virtual Communities, and . Proceedings of the 8th Americas Conference on Information Systems (AMCIS), (2002)Der Einsatz von Social Networking Services im Unternehmen, and . Proc. 9. Internationale Tagung Wirtschaftsinformatik, Wien, Österreichische Computer Gesellschaft, (2009)Design Issues and Model for a Distributed Multi-User Editor. Computer Supported Cooperative Work, 5 (1): 359-378 (1996)Informationsmanagement und Communities, , , , and . Informatik Forschung und Entwicklung, 16 (2): 103-109 (July 2001)Vögtli Bürotechnik AG: Webshop und Marktplatzanbindung mit MBS. Integrierte Geschäftsprozesse mit Business Software, Hanser, München, (2005)Global Identity Management to Boost Personalization. Proc. Research Symposium on Emerging Electronic Markets, page 137-147. Basel, Schweiz, (September 2002)Globale Benutzerprofile und kundenindividuelle Produkte. Proc. Liechtensteinisches Wirtschaftsinformatik-Symposium 2002: Der Mensch im Netz – Ubiquitous Computing, page 137-146. Stuttgart, Teubner, (2002)Planung, Einführung und erfolgreicher Einsatz von Social Software in Unternehmen, and . Oldenbourg, (2008)