Writing an effective post-mortem allows us to learn quickly from our mistakes and improve our systems and processes for everyone. We want to be sure we're writing detailed and accurate post-mortems in order to get the most benefit out of them. This guide lists some of the things we can do to make sure our post-mortems are effective.
Streamlining the incident post-mortem process is key to helping teams get the most from their post-mortem time investment and learn from previous issues. Read on to learn why you should conduct post-mortems, best practices to follow, and what blameless post-mortems are all about.