It is from this operational asymmetry that complexity in event processing is required. In other words, as distributed networks grow in complexity, it is difficult to determine causal dependence when trying to diagnosis a distributed networked system. Most who work in a large distributed network ecosystem (cyberspace) understand this. The CEP notion of “the event cloud” was an attempt to express this complexity and uncertainly (in cyberspace).
I believe that the general consensus among those who study this kind of thing, is that any decision made wholly by a computer is an operational decision, even if it affects the behavior/tasks of many people or sub-components. Online decisions, being a subset of automated decisions, would then be operational in nature.