Human 1.0 (formerly Beeline Labs), Deloitte and the Society of New Communications Research have launched an annual survey to examine how the world’s most innovative and biggest organizations are managing communities, measuring success, and deriving business benefits.
causes of conflict in online social media community When things go wrong in an online community, they can go very wrong, very quickly. The first step of understanding how to deal with conflict in your community is to be able to identify the cause or source of the friction.