%0 Journal Article %1 journals/jasis/KangTZ20 %A Kang, Lele %A Tan, Chuan-Hoo %A Zhao, J. Leon %D 2020 %J J. Assoc. Inf. Sci. Technol. %K dblp %N 4 %P 436-449 %T Do cognitive and affective expressions matter in purchase conversion? A live chat perspective. %U http://dblp.uni-trier.de/db/journals/jasis/jasis71.html#KangTZ20 %V 71

@article{journals/jasis/KangTZ20, added-at = {2020-03-25T00:00:00.000+0100}, author = {Kang, Lele and Tan, Chuan-Hoo and Zhao, J. Leon}, biburl = {https://www.bibsonomy.org/bibtex/2ba93f0106cb6df06eb488faccb56af9b/dblp}, ee = {https://doi.org/10.1002/asi.24254}, interhash = {0baa41dedf98f1090f15d189a725f11a}, intrahash = {ba93f0106cb6df06eb488faccb56af9b}, journal = {J. Assoc. Inf. Sci. Technol.}, keywords = {dblp}, number = 4, pages = {436-449}, timestamp = {2020-03-26T11:38:16.000+0100}, title = {Do cognitive and affective expressions matter in purchase conversion? A live chat perspective.}, url = {http://dblp.uni-trier.de/db/journals/jasis/jasis71.html#KangTZ20}, volume = 71, year = 2020 }