%0 Journal Article %1 journals/computer/SpohrerMBG07 %A Spohrer, James C. %A Maglio, Paul P. %A Bailey, John H. %A Gruhl, Daniel %D 2007 %J Computer %K %N 1 %P 71-77 %T Steps Toward a Science of Service Systems. %U http://dblp.uni-trier.de/db/journals/computer/computer40.html#SpohrerMBG07 %V 40

@article{journals/computer/SpohrerMBG07, added-at = {2023-12-14T16:38:38.000+0100}, author = {Spohrer, James C. and Maglio, Paul P. and Bailey, John H. and Gruhl, Daniel}, biburl = {https://www.bibsonomy.org/bibtex/22be232026cb017bc10771e208ec9cccc/admin}, ee = {http://doi.ieeecomputersociety.org/10.1109/MC.2007.33}, interhash = {fb0a74bd41a9865ecb13a73812f562ce}, intrahash = {2be232026cb017bc10771e208ec9cccc}, journal = {Computer}, keywords = {}, number = 1, pages = {71-77}, timestamp = {2023-12-14T16:38:38.000+0100}, title = {Steps Toward a Science of Service Systems.}, url = {http://dblp.uni-trier.de/db/journals/computer/computer40.html#SpohrerMBG07}, volume = 40, year = 2007 }