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Making Recommendations Better: An Analytic Model for Human-recommender Interaction

, , and . CHI '06 Extended Abstracts on Human Factors in Computing Systems, page 1103--1108. New York, NY, USA, ACM, (2006)
DOI: 10.1145/1125451.1125660

Abstract

Recommender systems do not always generate good recommendations for users. In order to improve recommender quality, we argue that recommenders need a deeper understanding of users and their information seeking tasks. Human-Recommender Interaction (HRI) provides a framework and a methodology for understanding users, their tasks, and recommender algorithms using a common language. Further, by using an analytic process model, HRI becomes not only descriptive, but also constructive. It can help with the design and structure of a recommender system, and it can act as a bridge between user information seeking tasks and recommender algorithms.

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Making recommendations better

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