Ten conditions of trust were suggested by 84 interviews of managers,
and two previous studies of managerial trust. Statements made in
the interviews and the studies were used to develop a content theory
of trust conditions and derive scales measuring them. The scales
were generated with an iterative procedure using a total of 1531
management students. The scales were assessed for homogeneity, reliability,
and validity with several samples: 180 managers and 173 of their
subordinates, 111 machine operators, and four different samples of
management students (n = 380, n = 129, n = 290, and n = 132). Construct
validity was supported by showing that the scale measures behaved
as hypothesized with respect to measures of other variables, a manipulation
of expectations, and the reciprocity of trust in vertical dyads.
%0 Journal Article
%1 Butl91-TUa
%A Butler, John K.
%D 1991
%J Journal of Management
%K masterarbeit trust trust_conditions vertrauen
%N 3
%P 643--663
%R 10.1177/014920639101700307
%T Toward Understanding and Measuring Conditions of Trust: Evolution
of a Conditions of Trust Inventory
%U http://jom.sagepub.com/cgi/content/abstract/17/3/643
%V 17
%X Ten conditions of trust were suggested by 84 interviews of managers,
and two previous studies of managerial trust. Statements made in
the interviews and the studies were used to develop a content theory
of trust conditions and derive scales measuring them. The scales
were generated with an iterative procedure using a total of 1531
management students. The scales were assessed for homogeneity, reliability,
and validity with several samples: 180 managers and 173 of their
subordinates, 111 machine operators, and four different samples of
management students (n = 380, n = 129, n = 290, and n = 132). Construct
validity was supported by showing that the scale measures behaved
as hypothesized with respect to measures of other variables, a manipulation
of expectations, and the reciprocity of trust in vertical dyads.
@article{Butl91-TUa,
abstract = {Ten conditions of trust were suggested by 84 interviews of managers,
and two previous studies of managerial trust. Statements made in
the interviews and the studies were used to develop a content theory
of trust conditions and derive scales measuring them. The scales
were generated with an iterative procedure using a total of 1531
management students. The scales were assessed for homogeneity, reliability,
and validity with several samples: 180 managers and 173 of their
subordinates, 111 machine operators, and four different samples of
management students (n = 380, n = 129, n = 290, and n = 132). Construct
validity was supported by showing that the scale measures behaved
as hypothesized with respect to measures of other variables, a manipulation
of expectations, and the reciprocity of trust in vertical dyads.},
added-at = {2010-06-13T21:13:32.000+0200},
author = {Butler, John K.},
biburl = {https://www.bibsonomy.org/bibtex/20c8be4470bf8f4946fdeb21fe26da727/pilpul},
description = {Masterarbeit},
doi = {10.1177/014920639101700307},
interhash = {05e2876d4addc775a3d1d41b8e7ae04b},
intrahash = {0c8be4470bf8f4946fdeb21fe26da727},
journal = {Journal of Management},
keywords = {masterarbeit trust trust_conditions vertrauen},
month = sep,
number = 3,
pages = {643--663},
shorttitle = {Toward Understanding and Measuring Conditions of Trust},
timestamp = {2010-06-13T21:13:33.000+0200},
title = {{Toward Understanding and Measuring Conditions of Trust: Evolution
of a Conditions of Trust Inventory}},
url = {http://jom.sagepub.com/cgi/content/abstract/17/3/643},
volume = 17,
year = 1991
}