%0 Conference Paper %1 conf/bis/VianaZRA20 %A Viana, Julio A. N. %A van der Zandt, Maarten %A Reinhold, Olaf %A Alt, Rainer %B BIS (Workshops) %D 2020 %E Abramowicz, Witold %E Klein, Gary %I Springer %K dblp %P 215-228 %T Outsourcing of Social CRM Services in German SMEs. %U http://dblp.uni-trier.de/db/conf/bis/bisw2020.html#VianaZRA20 %V 394 %@ 978-3-030-61146-0

@inproceedings{conf/bis/VianaZRA20, added-at = {2020-12-29T00:00:00.000+0100}, author = {Viana, Julio A. N. and van der Zandt, Maarten and Reinhold, Olaf and Alt, Rainer}, biburl = {https://www.bibsonomy.org/bibtex/26b244b9f9c3dbb8982cc7ce24ff7bf19/dblp}, booktitle = {BIS (Workshops)}, crossref = {conf/bis/2020w}, editor = {Abramowicz, Witold and Klein, Gary}, ee = {https://doi.org/10.1007/978-3-030-61146-0_17}, interhash = {44fc601ad1171ec98c2a9f92092bfca5}, intrahash = {6b244b9f9c3dbb8982cc7ce24ff7bf19}, isbn = {978-3-030-61146-0}, keywords = {dblp}, pages = {215-228}, publisher = {Springer}, series = {Lecture Notes in Business Information Processing}, timestamp = {2024-04-10T12:36:51.000+0200}, title = {Outsourcing of Social CRM Services in German SMEs.}, url = {http://dblp.uni-trier.de/db/conf/bis/bisw2020.html#VianaZRA20}, volume = 394, year = 2020 }