%0 Journal Article %1 journals/ijinfoman/IdenE13 %A Iden, Jon %A Eikebrokk, Tom Roar %D 2013 %J Int. J. Inf. Manag. %K dblp %N 3 %P 512-523 %T Implementing IT Service Management: A systematic literature review. %U http://dblp.uni-trier.de/db/journals/ijinfoman/ijinfoman33.html#IdenE13 %V 33

@article{journals/ijinfoman/IdenE13, added-at = {2020-02-21T00:00:00.000+0100}, author = {Iden, Jon and Eikebrokk, Tom Roar}, biburl = {https://www.bibsonomy.org/bibtex/27ba2e4fd3097c7d61c96f808a0f3e11c/dblp}, ee = {https://doi.org/10.1016/j.ijinfomgt.2013.01.004}, interhash = {c7a4eaba517af809791419c3aa973c2c}, intrahash = {7ba2e4fd3097c7d61c96f808a0f3e11c}, journal = {Int. J. Inf. Manag.}, keywords = {dblp}, number = 3, pages = {512-523}, timestamp = {2020-02-22T11:45:59.000+0100}, title = {Implementing IT Service Management: A systematic literature review.}, url = {http://dblp.uni-trier.de/db/journals/ijinfoman/ijinfoman33.html#IdenE13}, volume = 33, year = 2013 }