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Disambiguation of "Iden, Jon"

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Implementing IT Service Management: A systematic literature review.

, and . Int. J. Inf. Manag., 33 (3): 512-523 (2013)

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Other publications of authors with the same name

Digital Business Strategies for Incumbent Firms. How a Scandinavian hotel chain competes with the internet giants., , and . Scand. J. Inf. Syst., 32 (2): 3 (2020)Enabling a culture for IT services; the role of the IT infrastructure library., and . Int. J. Inf. Technol. Manag., 15 (1): 14-40 (2016)Process reference frameworks as institutional arrangements for digital service innovation., , and . Int. J. Inf. Manag., (2020)Understanding the determinants of business process modelling in organisations., , , and . Business Proc. Manag. Journal, 17 (4): 639-662 (2011)Business process reengineering: examining some major roadblocks to increased self-control for the employee.. COOCS, page 75-82. ACM, (1995)Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation., and . IS Management, 31 (1): 37-58 (2014)Digital Transformation: Drivers, Success Factors, and Implications., , and . MCIS, page 37. AISeL, (2018)Chief Digital Officers' Evolving Strategies: Balancing Lightweight and Heavyweight IT During the Digital Transformation., , and . HICSS, page 1-10. ScholarSpace, (2022)Managing Digital Transformation with Sociotechnical Micro-Foundations: A Dynamic Capabilities Approach., and . HICSS, page 1-10. ScholarSpace, (2021)Understanding the ITIL Implementation Project: Conceptualization and Measurements., and . DEXA Workshops, page 21-25. IEEE Computer Society, (2011)