%0 Conference Paper %1 conf/um/HerzigFSKR16 %A Herzig, Jonathan %A Feigenblat, Guy %A Shmueli-Scheuer, Michal %A Konopnicki, David %A Rafaeli, Anat %B UMAP %D 2016 %E Vassileva, Julita %E Blustein, James %E Aroyo, Lora %E D'Mello, Sidney K. %I ACM %K dblp %P 115-119 %T Predicting Customer Satisfaction in Customer Support Conversations in Social Media Using Affective Features. %U http://dblp.uni-trier.de/db/conf/um/umap2016.html#HerzigFSKR16 %@ 978-1-4503-4368-8

@inproceedings{conf/um/HerzigFSKR16, added-at = {2018-11-06T00:00:00.000+0100}, author = {Herzig, Jonathan and Feigenblat, Guy and Shmueli-Scheuer, Michal and Konopnicki, David and Rafaeli, Anat}, biburl = {https://www.bibsonomy.org/bibtex/2e659eb2fb87998784afaebc6235afd19/dblp}, booktitle = {UMAP}, crossref = {conf/um/2016}, editor = {Vassileva, Julita and Blustein, James and Aroyo, Lora and D'Mello, Sidney K.}, ee = {https://doi.org/10.1145/2930238.2930285}, interhash = {8fd68244811250eb8acd235ce59ee2af}, intrahash = {e659eb2fb87998784afaebc6235afd19}, isbn = {978-1-4503-4368-8}, keywords = {dblp}, pages = {115-119}, publisher = {ACM}, timestamp = {2018-11-07T13:57:30.000+0100}, title = {Predicting Customer Satisfaction in Customer Support Conversations in Social Media Using Affective Features.}, url = {http://dblp.uni-trier.de/db/conf/um/umap2016.html#HerzigFSKR16}, year = 2016 }