%0 Journal Article %1 Kelloway_2000_Knowledge_work %A Kelloway, E.Kevin %A Barling, Julian %D 2000 %J International Journal of Management Reviews %K knowledge_work %N 3 %P 287-304 %T Knowledge work as organizational behavior %V 2 %X This paper reviews and critiques existing definitions of knowledge work and proposes that knowledge work is best understood as discretionary behavior in organizations. A model is proposed suggesting that employees are likely to engage in knowledge work to the extent that they have the a ability, b motivation, and c opportunity to do so. Leadership, job design, social interaction, and organizational culture are identified as potential predictors of these three conditions. Implications for further research and practice are identified.

@article{Kelloway_2000_Knowledge_work, abstract = {This paper reviews and critiques existing definitions of knowledge work and proposes that knowledge work is best understood as discretionary behavior in organizations. A model is proposed suggesting that employees are likely to engage in knowledge work to the extent that they have the [a] ability, [b] motivation, and [c] opportunity to do so. Leadership, job design, social interaction, and organizational culture are identified as potential predictors of these three conditions. Implications for further research and practice are identified. }, added-at = {2008-03-04T13:40:47.000+0100}, author = {Kelloway, E.Kevin and Barling, Julian}, biburl = {https://www.bibsonomy.org/bibtex/2faed9433a3b24c9468fc910181b2ad0f/tobold}, interhash = {c49b647a961f1a8994e42ab0d2479bd7}, intrahash = {faed9433a3b24c9468fc910181b2ad0f}, journal = {International Journal of Management Reviews}, keywords = {knowledge_work}, month = {September}, number = 3, pages = {287-304}, timestamp = {2008-03-04T13:40:48.000+0100}, title = {Knowledge work as organizational behavior}, volume = 2, year = 2000 }