%0 Book %1 McClure2002 %A McClure, Charles R %A Lankes, R David %A Gross, Melissa %A Choltco-Devlin, Beverly %C Syracuse, New York; Tallahassee, Florida %D 2002 %I Information Institute of Syracuse; School of Information Studies %K Referencia Servicios_digitales %T Statistics, Measures and Quality Standards for Assessing Digital Reference Library Services: Guidelines and Procedures

@book{McClure2002, added-at = {2015-05-04T22:06:34.000+0200}, address = {Syracuse, New York; Tallahassee, Florida}, author = {McClure, Charles R and Lankes, R David and Gross, Melissa and Choltco-Devlin, Beverly}, biburl = {https://www.bibsonomy.org/bibtex/2e67e682a82bd54867c6cfc21488ac31f/merlo}, interhash = {5e7bd7a9dd0f9ae594be6da7eea0e54c}, intrahash = {e67e682a82bd54867c6cfc21488ac31f}, keywords = {Referencia Servicios_digitales}, mendeley-tags = {Referencia digital}, publisher = {Information Institute of Syracuse; School of Information Studies}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{Statistics, Measures and Quality Standards for Assessing Digital Reference Library Services: Guidelines and Procedures}}, year = 2002 }